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   Home >>  Job Seekers >>  Programs and Services >>  FAQ-Customized Training  printPrintable Page Version  


FREQUENTLY ASKED QUESTIONS ABOUT CUSTOMIZED TRAINING
 
How is Customized Training defined, per WIA?
Customized training is defined as training:
  • That is designed to meet the special requirements of an employer or group of employers;
  • That is conducted with a commitment by the employer to employ an individual on successful completion of the training; and
  • For which the employer pays for at least 50% of the cost of training.
When is Customized Training indicated?
  • When an employer or a group of employers determine a need for employees with specialized skills or training that is not readily available through the ETPL or other local training providers.

Who can provide Customized Training?
  • work2future contracts directly with an employer who may:
      - Provide training services using their own employees, or
      - Subcontract with a training provider to provide customized training
What are reimbursable Customized Training expenses?
  • Instructor/trainer wages at a predetermined rate of pay
  • Tuition
  • Registration
  • Textbooks/Manuals
Expenses are calculated on a per-participant basis. Employer will be reimbursed up to 50% of the training costs for a participant under the following circumstances:
  • When a participant is hired by CONTRACTOR within 30 days of completion of the Customized Training program and is retained in employment with CONTRACTOR for a minimum of 30 days thereafter.

  • When a participant voluntarily terminates his or her employment prior to the end of the 30-day retention period.

  • When a participant is hired by an employer other than CONTRACTOR in the area of the participant's training at no less than CONTRACTOR's starting wage, within 30 days of completion of the Customized Training program, and the participant is retained in employment for a minimum of 30 days thereafter.

What are non-reimbursable Customized Training expenses?
  • Trainee's wages

  • Stipends

  • Travel, lodging or meal expenses

  • Employer will not be reimbursed for participants not hired within 30 days by CONTRACTOR or by an employer other than CONTRACTOR in the area of participant's training

What conditions must be met for an employer to be eligible to execute a Customized Training agreement?
  • Training must not be available in the absence of WIA funds
  • The employer must not have exhibited a pattern of failing to provide WIA-enrolled training participants with continued long-term employment with wages, benefits, and working conditions equal to that of regular employees doing similar work for a similar length of time
  • An employer is not eligible to execute a contract until 120 days after the commencement of operations of a relocating establishment, if the relocation resulted in the loss of employment for any employee at the original location
  • The Customized Training MUST relate to one of the following:
    1. The introduction of new technologies,
    2. The introduction of new production or service procedures,
    3. Upgrading to new jobs that require additional skills,
    4. Workplace Literacy, or
    5. Other appropriate purposes as identified by the Local WIB.
What does a Customized Training contract require from the employer?
  • Employer must provide a list of specific skills that must be mastered to accomplish specific tasks required by one or more occupations, and a schedule of the training hours dedicated to each task
  • Employer must provide a list of competencies that participants are expected to achieve during Customized Training
  • Employer must provide a method of measuring participant's competencies
  • Employer must provide the number of trainees they will train and hire (or retain in employment)
What other important requirements are in a Customized Training contract?
  •  Insurance provisions
       - Minimum limits of Insurance required by the City of San Jose:
    1. Commercial General Liability: $1,000,000 combined single limit per occurrence for bodily injury, personal injury and property damage. If Commercial Liability Insurance or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit; and

    2. Automobile Liability: $1,000,000 combined single limit per accident for bodily injury and property damage; and

    3. Workers' Compensation and Employers Liability: Workers' Compensation limits as required by the California Labor Code and Employers Liability limits of $1,000,000 per accident.

      - The City of San Jose, its officers, employees, agents and contractors are to be covered as additional insureds on Contractor's policies.
      - Other insurance provisions will apply, depending on the type of goods or services Employer provides. Employers will be provided the entire Insurance
         requirement during contract negotiations.
     
  • Non-Discrimination assurance
  • ADA compliance
  • Drug-Free workplace assurance
What Certification does the Employer need to provide to participants when they successfully complete Customized Training?
  • Successful completion of Customized Training shall result in written certification of participant's competency in the job-related skills specified in the Customized Training contract.
      -  If Employer's training program results in a National, State or Locally recognized credential this credential will be issued to successful participants upon
          completion of Customized Training.
      - A Certificate of Competency approved by the LWIB will be used if Employer's training program does not result in a credential.

Are employed workers eligible to be trained using Customized Training??
  • WIA-eligible trainees who are currently employed at a base wage, not including benefits, of less than work2future's established Self-Sufficiency wage of $24.79 per hour may be eligible to be trained using Customized Training.





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